New Device Setup Guide: macOS

This guide will walk you through the initial setup of your new district Mac. Please follow these steps carefully to ensure your device is properly enrolled and configured.


Before You Start

  • Plan for 20 UNINTERRUPTED MINUTES or less. Setup MUST BE COMPLETED ON CAMPUS.

  • During setup, some windows may take a moment to load. Do not click off or exit.

  • After setup, please wait at least 24 hours before taking your Mac home so additional software can fully install on your device. This includes security applications like FortiClient, as well as Chrome browser and JAMF Teacher.

Once ready, open your new Mac and begin the steps below.



Step 1: Initial System Settings

  1. Region: When prompted to "Select Your Country or Region," select United States.

  2. Data Transfer: When asked to transfer data, select Set Up As New.

  3. Accessibility: Select any options that apply to you, or click Not Now.


Step 2: Network & Remote Management

  1. Connect to Wi-Fi: Select the na_users network.

  • Username: Your district username (do not include @napls.us).

  • Password: Your district password.

  • Certificate: Click Continue when asked to verify the network certificate.

  • If connection to the network fails, choose “Cancel” and “Try Again”, repeating the above steps.

  1. When the "Device Management" message appears, click Enroll.

  2. Acceptable Use Policy: A new window will display the district policy.

  • Review, then scroll to the bottom and click Accept.

  • Important: Do not exit this window while it is loading.

Step 3: Account Enrollment

  1. Login: Enter your district credentials.

  • Username: District username (without @napls.us)

  • Password: District password

  • Click Sign in.

  1. Final Enrollment: When the message "Your Enrollment Profile is Ready" appears, click Enroll This Device.

  1. Configuration: Stay on this screen while the system installs district profiles. It will advance automatically once finished.

Step 4: User Account & Apple ID

  1. Create a Mac Account: Verify your Full Name is correct. If it is wrong, stop now and submit a tech ticket.

  • Password: Use your district password.

  • Hint: Optional, but recommended.

  • At the bottom of the window, make sure the box is checked to “Allow computer account password to be reset…”

  1. Sign In to Apple Account:

  • Email: Enter your FULL district email (e.g., [email protected]).

  • Verify: Click “School or Work Account” when prompted.

  • Password: Use your district password.

  • Stay signed in: Click “Yes”.

  • Terms: Check the box “I have read and agree to…”, then click Agree. 


Step 5: Customization Screen

  1. Your Mac Settings: Ensure “Location Services” is turned on/checked. Then, click Match Settings. 

  2. Touch ID: Click Continue to set up your fingerprint now (Recommended).

  3. Completion: Click Continue one final time to reach your desktop. Initial setup is now complete.

Recommended Post Setup Configurations

  • Sign Out of Your Old Mac:  In System Settings > [Your Name], scroll to the bottom and click “Sign Out” of your Apple Account.

  • Restore Your Files: Refer to our [Backup & Transfer Guide] to move your files from Google Drive or your old device to this new Mac.

  • Enable iCloud Sync: Go to System Settings > [Your Name] > iCloud > iCloud Drive and ensure Desktop & Documents Folders is turned ON.

  • Verify Passwords: In System Settings > [Your Name] > iCloud > Passwords, confirm that iCloud Passwords and Keychain is toggled ON to sync your saved credentials.

  • Sign into Chrome: Open Google Chrome and sign into your NAPLS Profile. This will automatically sync your bookmarks, extensions, and history.

  • Install Apps: Open the JAMF Teacher app to download necessary software like iMovie, Adobe Creative Cloud, and other district-approved applications.


Tech Support

For support, please submit a ticket to the NAPLS Technology Help Desk.